Crafting Visionary Digital Experiences That Inspire, Engage, and Drive Impact
As Head of Experience Design, I lead teams to create seamless, innovative digital experiences that blend creativity, data, and technology, enhancing digital experiences and journeys, strengthening brands, cultivating team cultures, and delivering measurable business results.
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Great design isn’t just about aesthetics. By aligning design with business strategy and customer experience, I lead the creation of solutions that drive engagement, innovation, and impact.
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Experience innovation happens at the intersection of design, strategy, and AI. By blending the three, you get smarter, more intuitive experiences that evolve with users' needs.
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Great design thrives in a culture where every voice matters. I cultivate an award-winning design culture by fostering collaboration, inclusivity, and innovation—ensuring every team member has a seat at the table.
Featured Published Work
Led global website experience design team and global redesign effort across 19 countries, enhancing CX and boosting conversions.
Managed agency and XD partnership overseeing UX, product design, visual brand and user research.
Global Website
Candidate Discovery
Led UX, research, design and strategy for the AI-Matched & Recruiter-Assessed Candidate Discovery experience, shaping the pre-account creation journey and Client Marketplace.
Developed and managed the product roadmap.
Led experience and digital design teams, partnering with product marketing and demand generation, and sales enablement to launch bespoke industry campaigns that drive revenue, increase leads and boost awareness.
Demand Generation
Awards & Features
Led the Digital Design and Experience Design teams, recently earning 8 Graphic Design USA (GDUSA) Awards.
Experience Design has also been recognized with additional honors from GDUSA, the Webby Awards, W3 Awards, and Nielsen Norman Group (NN/g).
What People Are Saying
As an EXD professional, Nikole is committed to customer-first thinking and action, and fosters a culture of continual learning and skills development for herself and her team. I highly recommend Nikole as a top-notch Experience Design practitioner and executive leader.
— Chris Nelson (CMO)
Nikole is a very skilled UX/product designer and Experience Design leader, I believe her strongest skills are reflected in the team she oversees. She is a remarkable leader; dedicated to both the advancement of her team and her team's work for the benefit of the customer. She is both a strategic thinker and a strategic leader. She is an excellent manager and has over two decades of successes to her credit.
— Elena West (CEO)
Her passion for UX and great design always shines through, you’ll be hard pushed to find a more engaged and enthusiastic business partner. She’s a strong leader who believes in empowering and supporting her team.
— Jenny Lynch (Fractional CMO)
I have personally known and worked closely with Nikole for close to twenty years and have been impressed with her leadership skills and her abilities to consistently deliver high levels of performance while meeting tight budgets and achieving exceptional team engagement. Nikole is an extremely effective and highly accomplished technology and design leader.
— Ken Gitlin (CEO)
There are few leaders I know with more positivity and can-do attitude than Nikole. Her design sensibility and passion for excellence shine through in her work and in the A-team she has working with her and for her. I have worked on several enterprise-sized projects with Nikole and her team. I have met few corporate leaders who are better at collaborating, managing and getting things done.
— Andrea Hoban (CLO)
Confidential Portfolio & Additional Work Examples
If you’re interested in discussing my experience as a design, product marketing, web strategy, and digital leader, or would like access to my confidential portfolio, please feel free to reach out via phone or email. I’d love to connect and share more!
Please contact me for portfolio password